Privacy Policy

The Inspired Collective takes the privacy of all students, clients, and website users very seriously and complies with all legislative requirements under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), including amendments made under the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

For any privacy-related enquiries, you can contact us at:

  • Email: admin@theinspiredcollective.com.au

  • Phone: 08 9255 1642

  • Mobile: 0400 354 653

1. Collection of Personal Information

We collect only the personal information necessary to deliver our services, including training, bookings, compliance requirements, and customer support.

This may include:

  • Name and contact details

  • Date of birth and identification (where required for training compliance)

  • Enrolment and course information

  • Payment and transaction details

We will always inform you of the purpose for which information is being collected.

2. Use and Disclosure of Information

Personal information will only be used or disclosed for the primary purpose for which it was collected.

We may only disclose information for a secondary purpose where:

  • It is directly related to the primary purpose and reasonably expected, or

  • It is required to prevent a serious and imminent threat to life, health, or safety, or

  • It is required or authorised by law

We do not sell or disclose personal information to third parties for marketing purposes.

3. Data Quality and Security

We take reasonable steps to ensure all personal information is:

  • Accurate

  • Complete

  • Up to date

We protect personal information from misuse, loss, unauthorised access, modification, or disclosure through secure systems and processes.

4. Legal and Compliance Requirements (Training Data)

Where applicable, we may be required to collect and disclose student information to government agencies and regulatory bodies as part of vocational education and training compliance requirements.

This includes data required under the Standards for Registered Training Organisations (RTOs) 2015 and the National VET Data Policy.

We are required to collect AVETMISS data (Australian Vocational Education and Training Management Information Statistical Standard), which includes:

  • Who the student is

  • Where the training is delivered

  • What training is undertaken

Enrolment may not be confirmed unless required information and identification are provided.

5. Identity Verification

We may require photo identification or supporting documents to verify identity prior to enrolment or course participation.

This is required to ensure compliance and maintain the integrity of training records.

6. Photography and Media

From time to time, we may capture photographs or media during training or events for operational, promotional, or educational purposes.

We will always seek appropriate consent before capturing or using any images, particularly where children or sensitive environments are involved.

7. Records Management

All records are securely stored in electronic systems with restricted access.

Records may include:

  • Contact details

  • Enrolment and training records

  • Financial information

  • Attendance and assessment data

  • Feedback and survey responses

Data is retained for the legally required period and securely backed up.

8. Access to Personal Information

You may request access to your personal information at any time by contacting us using the details provided above.

We will require proof of identity before releasing any information.

You may also request correction of your personal details if they are inaccurate or outdated.

9. Complaints

If you have concerns about how your personal information is handled, please contact us directly.

You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au/privacy/privacy-complaints

10. Responsibility to Keep Information Updated

It is your responsibility to ensure your personal details remain current.

You must notify us of any changes to your contact details in writing within 7 days.

Failure to do so may result in missed communications, for which we are not responsible.

11. Third Party Data Handling

Where required for service delivery or compliance, your information may be shared with authorised third-party providers or government bodies strictly in accordance with privacy laws.

All third parties are required to handle your information securely and lawfully.

12. Contact Us

If you would like to:

  • Access your personal information

  • Correct your details

  • Make a privacy complaint

  • Ask a question about this policy

Please contact:

The Inspired Collective
📧 admin@theinspiredcollective.com.au
📞 08 9255 1642
📱 0400 354 653